To whom it may concern.My wife and I returned from our 21 day “USA Icons” tour on Tuesday this week.This email is a report on how the tour went.When we first booked this tour, we were very worried & nervous about going, because the only other holiday we had been on outside of Australia was to N.Z.Anthony Spark was very understanding and was very helpful. I sent him emails, made phone calls & called into the KWT office to speak to him and on each occasion, he was terrific.On a few occasions, Anthony was not available, so we spoke to other members of your staff and they were also very helpful, but Anthony is the one who deserves a pat on the back. He was great.The Tour Director (from “Evergreen”) was Ms Alice Kirby. She was fantastic. She really was. Alice made the trip really enjoyable. She gave us a running commentary as we travelled across the USA and we learnt so much on that tour. Alice was a true professional. She did a brilliant job. Really well done.
The other two people on the tour who were always there for us were Danielle & Michael.We knew we could always rely on them, no matter what sort of “stupid” question we may have had.They were always really helpful to us, whether it was at the hotel, on the train, on the coach, in the airport terminal, on the plane, or out walking the streets.Danielle & Michael were always approachable when Alice wasn’t available & they were both very very helpful.They too deserve a big pat on the back for their efforts. Well done Danielle & Michael….Thank You.Can you please pass this email on to the right person/s, so the accolades can be passed on appropriately.Thanks again for an absolutely fantastic tour & thanks heaps to the four people mentioned above for making the tour so remarkable. Dean